Consumer Protection Act – Botha Bezuidenhout Attorneys

When math is no longer “mathing”

Schalk Bezuidenhout — Wed, 28 Jan 2026 07:57:02 +0000

Introduction We encounter a recurring hurdle when consumers seek redress for defective vehicles: the Motor Industry Ombudsman of South Africa (MIOSA) “Usage Cost” calculation. In January 2025, we formally addressed a letter to MIOSA highlighting a critical mathematical flaw in their “Vehicle take-back calculation procedure”. A year later, this flawed methodology is still being recommended… Read More »

Second-hand Vehicles and the CPA

Schalk Bezuidenhout — Fri, 19 Dec 2025 05:18:57 +0000

Apart from buying a house, buying a vehicle is for most people the most expensive purchase. But what do you do if you made a bad purchase? Maybe the vehicle has problems, or it broke down soon after you purchased it. What can you do in such a situation? Most information out there only tells half the story, but in this article, we will step on a few toes and tell you the full story.

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Medical Expenses Mess (Part 1)

Schalk Bezuidenhout — Tue, 12 Jan 2021 13:57:48 +0000

Being a member of a medical aid in South Africa is as essential as having accident insurance for your vehicle. But choosing the best medical aid plan is like comparing dogs with cats. Both are pets, but they differ so much that comparing them will only leave you more confused. Medical aid schemes provide a service to consumers. “Service” is defined in the Consumer Protection Act 68 of 2008…

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