Consumer protection – Botha Bezuidenhout Attorneys https://bblaw.co.za Attorneys in Pretoria Wed, 28 Jan 2026 07:57:47 +0000 en-ZA hourly 1 https://wordpress.org/?v=6.6.4 https://bblaw.co.za/wp-content/uploads/2021/01/cropped-favicon-32x32.png Consumer protection – Botha Bezuidenhout Attorneys https://bblaw.co.za 32 32 When math is no longer “mathing” https://bblaw.co.za/2026/01/28/miosa-recommended-usage-costs-when-math-is-no-longer-mathing/ Wed, 28 Jan 2026 07:57:02 +0000 https://bblaw.co.za/?p=2657 Read More »When math is no longer “mathing”]]> We encounter a recurring hurdle when consumers seek redress for defective vehicles: the Motor Industry Ombudsman of South Africa (MIOSA) “Usage Cost” calculation. In January 2025, we formally addressed a letter to MIOSA highlighting a critical mathematical flaw in their “Vehicle take-back calculation procedure”. A year later, this flawed methodology is still being recommended to consumers and…

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]]> Medical Expenses Mess (Part 2) https://bblaw.co.za/2021/01/15/medical-expenses-mess-part-2/ Fri, 15 Jan 2021 18:55:56 +0000 https://bblaw.co.za/?p=1507 Read More »Medical Expenses Mess (Part 2)]]> In the previous article, we discussed the misleading and/or deceptive marketing of medical aid schemes. In this article, we will discuss the patient’s (consumer’s) rights in terms of the Consumer Protection Act 68 of 2008 (“CPA”) pertaining to medical expenses. Medical service providers (doctors, pathologists and other medical service providers like clinics, hospitals, etc.

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]]> How to open an Online Business… SUCCESSFULLY https://bblaw.co.za/2020/12/28/how-to-open-an-online-business-successfully/ Mon, 28 Dec 2020 14:54:05 +0000 https://bblaw.co.za/?p=1385 Read More »How to open an Online Business… SUCCESSFULLY]]> South Africa’s Online Retail Industry grew by 40% during the Covid-19 Lockdown. Each of these online businesses face rules and regulations, some of which the owners of these businesses are sometimes blissfully unaware of. Even larger online retailers struggle to follow the rules and regulations governing their businesses. Online businesses do not differ much from brick-and-mortar…

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]]> Fixed-Term Consumer Exploitation? https://bblaw.co.za/2020/12/25/fixed-term-consumer-exploitation/ Fri, 25 Dec 2020 21:56:48 +0000 https://bblaw.co.za/?p=1378 Read More »Fixed-Term Consumer Exploitation?]]> With the launch of the new Xbox S and X, gaming consoles coveted by gaming enthusiasts, both young and old, Vox Telecommunications (Pty) Ltd is offering these consoles for rent. After reading this article on MyBroadband, we decided to take a look at the Terms and Conditions of these offers, to determine whether it complies with relevant legislation. These consoles are available to rent…

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