Are market organisers refusing your stall refunds or hiding behind unfair fine print? Discover how the Consumer Protection Act (CPA) protects vendors from illegal T&Cs, blanket “no refund” policies, and forced waivers.
Introduction We encounter a recurring hurdle when consumers seek redress for defective vehicles: the Motor Industry Ombudsman of South Africa (MIOSA) “Usage Cost” calculation. In January 2025, we formally addressed… Read More »When math is no longer “mathing”
Apart from buying a house, buying a vehicle is for most people the most expensive purchase. But what do you do if you made a bad purchase? Maybe the vehicle… Read More »Second-hand Vehicles and the CPA
Running a small business in South Africa is no small feat. The entrepreneurial spirit is vibrant, full of potential and innovation, but it also comes with its fair share of… Read More »Seek Legal Advice Before Signing Commercial Contracts
Introduction As a small business owner, you wear many hats. You’re the marketer, the accountant, the manager, and often the customer service representative. Amidst all these roles, legal issues might… Read More »Why Small Businesses Need an Attorney on Retainer
Apart from death and paying taxes, there is one more guarantee in life… collecting debts. And for so many businesses in South Africa, this is getting harder and less successful… Read More »Debt Collection Made Simple
What’s a Retainer Agreement? A Retainer Agreement is an alternative fee agreement with an attorney, usually at reduced monthly tariffs. There is nothing magical about retainer agreements, except that retainer… Read More »Retainer Options
In the previous article, we discussed the misleading and/or deceptive marketing of medical aid schemes. In this article, we will discuss the patient’s (consumer’s) rights in terms of the Consumer… Read More »Medical Expenses Mess (Part 2)
Being a member of a medical aid in South Africa is as essential as having accident insurance for your vehicle. But choosing the best medical aid plan is like comparing… Read More »Medical Expenses Mess (Part 1)
The law is settled. Insurance companies are to indemnify their clients in terms of business interruption insurance policies and/or clauses. The national Covid-19 Lockdown was found to be in response to Covid-19 infections, which together, falls within the ambit of business interruption insurance clauses.